We understand that plans change. Our policy ensures fairness and clarity for all guests.
1. Cancellations by the Guest
48+ hours before the trip: Full refund
Less than 48 hours: 50% refund No-show without notice: No refund
2. Cancellations by Nemo Dive Club
If weather or safety conditions require cancellation:
You receive 100% full refund or Free rescheduling to another date
3. Courses
If a student is unable to complete the course for personal reasons, remaining sessions may be rescheduled. Refunds for partially completed courses are not offered due to instructor allocation and course materials.