Last Updated: June 2026

At Nemo Dive Club, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, visit our website, enroll in courses, or participate in diving activities.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Nationality
• Date of birth
• Passport or identification details (when required by law)
• Email address
• Phone number
• Emergency contact information

Diving Information

• Diving certifications
• Diving experience and logbook information
• Medical questionnaires and fitness-to-dive declarations
• Course records and certification details

Booking Information

• Reservation details
• Course enrollments
• Diving packages and activities booked
• Payment information

Website Information

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage statistics
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process bookings and reservations
• Deliver diving activities and training programs
• Verify certifications and qualifications
• Issue certifications through training agencies such as PADI
• Provide customer support
• Comply with legal and regulatory requirements
• Improve our services and website
• Communicate important information regarding your booking or course
• Send promotional information (only where permitted or with your consent)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

• Certification agencies such as PADI for training and certification purposes
• Government authorities when legally required
• Medical professionals in the event of an emergency
• Payment processing providers
• Service providers assisting with website operation and business administration

Information is only shared when necessary to provide services or comply with legal obligations.

4. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Medical Information

Medical information collected through diver medical questionnaires is used solely to assess fitness for diving and comply with training agency standards and safety requirements.

Such information is treated confidentially and accessed only by authorized personnel when necessary.

6. Photography & Media

During diving activities, courses, and events, photographs and videos may be taken by Nemo Dive Club staff.

These images may be used for:

• Marketing materials
• Social media platforms
• Website content
• Promotional campaigns

If you do not wish your images to be used, please notify us in writing before participating in activities.

7. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience
• Remember user preferences

You may disable cookies through your browser settings, although some website features may not function properly.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent for marketing communications
• Request information regarding how your data is processed

Requests can be submitted using the contact details provided below.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Maintain training and certification records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Certain training records may be retained for longer periods as required by certification agencies and applicable regulations.

10. Third-Party Websites

Our website may contain links to third-party websites. Nemo Dive Club is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children’s Privacy

For programs involving minors, parental or legal guardian consent may be required before participation.

We do not knowingly collect personal information from children except as necessary to provide diving activities and training with appropriate parental authorization.

12. Changes to This Privacy Policy

Nemo Dive Club reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Nemo Dive Club

📍 Nemo Dive Club
📧 Email: info@nemodiveclub.com

📞 Phone: +201055262999